Case Management

In booking an Intervention with Daniel Gerrard you and your loved one will receive so much more than just an intervention. Daniels phone is never turned off, and he is available at any time of day and during the night. Daniel will offer support and advice every step of the way, through intervention, treatment, aftercare and beyond:

Individual Case management is vital; it provides a continuum of care and helps keep boundaries firm. In each individuals case I see myself as the anchor. The family and the client need someone that they can trust and rely on, someone that will always look out for their best interests and ensure that they are getting the best treatment possible”- Daniel Gerrard

Daniels dedication to the family and client achieves amazing results and can help in keeping a client in treatment and on the right track beyond that.

Case Study

Daniel was first contacted by *Simon* over a year ago. Simon’s wife* Lorraine* was drinking heavily and he had become concerned that it had started to impact on their relationship and her ability to care for their children. Simon had confronted his wife about her drinking on more than one occasion and was met with anger and abusive behaviour. Lorraine’s drinking was sporadic, sometimes going weeks without a drink, but once she started she would carry on for several days. During her binges she became aggressive and intolerant of her husband; she would call in sick to work and fail to collect her children from the child carer. Simon became her carer during these periods of drinking oblivion. This behaviour had become the norm over the past couple of years, ever since their youngest child was born. Simon loved his wife dearly and became grateful for the times she wasn’t drinking as their life returned to normal. When Lorraine wasn’t drinking she was a doting mother, hardworking employee and loving wife. The exact opposite from how she was when drunk. Simon spoke to Daniel over a period of months, but each time deciding not to proceed with an intervention as his wife sobered up. Daniel understood Simon’s fear of rocking the boat but maintained that there would come a point where he would feel compelled to do something. That day came several months later, knowing he could trust Daniel, Simon called and confessed that he had discovered his wife had been driving the children around drunk. He was now terrified not only for his wife’s safety, but for his young children’s also. Lorraine was still adamant that there was no way that she was going to treatment and reasoned that in between binges she was able to go days and weeks without a single drink. Simon has heard this many times before, but now his children being put at risk made him realize that he HAD to do something quickly. Daniel carefully planned the intervention and other members of the family and close friends were also involved. All were full of fear of Lorraine’s reaction to the boundaries and bottom lines they were about to enforce. Simon had to make the decision that if things continued as they had been, he would need to walk away from his marriage and take the children with him. He felt torn, but knew that he had no choice. The intervention itself took 9 long hours from the early morning and into the night. Lorraine was sober once again and failed to see the harm and distress she was causing her family. She promised she would never drink again, but this promise was empty and held no weight as she had made this promise on a number of previous occasions also. Eventually Simon told his wife that if she didn’t agree to treatment that he would leave her and take the children also. Lorraine was taken aback by this; her normally submissive husband was making a stand. With the rest of the family backing Simon’s boundary, Lorraine eventually agreed to try rehab for a week. This was the break through that was needed, although Lorraine was still not convinced that she was alcoholic, her agreeing to treatment, even if only for a week, provided a gateway to a treatment plan. Once in treatment the rehab staff would work hard to help Lorraine see the seriousness of her illness and get her to extend her treatment. Daniel stayed available for the family throughout this process. Each day he would receive a call from Simon saying that his wife had called him and threatened to leave treatment. Daniel encouraged Simon to keep his boundary of leaving her firm. Simon did this and Lorraine stayed in treatment as a result. Soon 2 weeks had gone by and Simon began to notice a change in Lorraine’s attitude, the threatening and manipulative calls stopped. Simon so unused to this was worried if his wife was okay, Daniel acted as a mediator with the rehab to keep Simon reassured that all was okay and that Lorraine was now engaging in the treatment. After 3 weeks had passed Simon was allowed to take his children for their first visit to see their mother. He was stunned by the change in Lorraine, she looked healthier but more than that she was humble and apologetic for her stubbornness and behaviour. Lorraine wept as she held her children, realising the danger she had previously exposed them to. For the first time Adam came away feeling hopeful that at last his wife was beginning to see the light. He could see a change in her that was different. Lorraine stayed a total of 6 weeks in treatment and both she and Simon maintain regular contact with Daniel. Lorraine attends aftercare at the rehab clinic where she had treatment on a monthly basis and also engages in private aftercare counselling once a week. Its early days still for Lorraine, but so far it has been a total of 6 months since her last drink. Lorraine’s family and husband are now hopeful for the future, in that even if Lorraine does falter, that this time there has been sufficient enough change for her to be willing to accept help straight away and with a strong network of support in place there will be no shortage of help available.

*names and identifying details have been changed to protect the identity and confidence of the client*

This case shows a powerful example of how effective case management can be instrumental in someone’s short term and long term recovery. Without Daniels help it is doubtful that Lorraine and her family would be enjoying the peace of mind that they have today.